A team holds monitors, alerting, status pages and billing. Every person in a team has one role. Open Team & access in the sidebar, under Workspace, to see your teams and their members.
Roles
- Owner: full control, including billing and deleting the team.
- Admin: everything except buying or changing the plan, transferring ownership and deleting the team.
- Member: works with monitors, incidents, alerting, status pages and maintenance. Cannot manage people or billing.
- Viewer: can look at everything but cannot change anything.
What each role can do
| Task | Owner | Admin | Member | Viewer |
|---|---|---|---|---|
| See monitors, incidents, heartbeats, maintenance, reports, status pages and alerting | Yes | Yes | Yes | Yes |
| Add, edit, pause, snooze and delete monitors and checks | Yes | Yes | Yes | No |
| Acknowledge and resolve incidents, add notes and updates | Yes | Yes | Yes | No |
| Manage heartbeats and maintenance windows | Yes | Yes | Yes | No |
| Manage status pages | Yes | Yes | Yes | No |
| Manage alert channels and rules | Yes | Yes | Yes | No |
| Export reports as CSV | Yes | Yes | Yes | No |
| Turn the monthly email report on or off | Yes | No | No | No |
| Invite people, change roles, remove members | Yes | Yes | No | No |
| Rename the team | Yes | Yes | No | No |
| Edit billing details and open invoices | Yes | Yes | No | No |
| Buy, change, cancel or restart the plan | Yes | No | No | No |
| Transfer ownership and delete the team | Yes | No | No | No |
Only an owner can change the role of another owner. API tokens belong to a person, not a role. A viewer's token cannot change anything. See API tokens.
Invite someone
- Open Team & access and select the team.
- Open the members page.
- In Invite someone, enter the email address and choose Member, Admin or Viewer.
- Send the invitation.
The person gets an email with a link. Each link works once and expires after 7 days. The person must sign in or register with the invited email address. When they accept, the app switches them to your team.
You can cancel an invitation that is still open. To send a new link, cancel the old invitation and invite the person again.
Change a role or remove a member
Owners and admins change roles and remove members on the members page. A removed member loses access at once.
Transfer ownership
An owner can make another admin or owner the owner. Open the team settings, choose the person and confirm with your password. You stay an owner after the transfer.
Leave or delete a team
- Click Leave team on the team page to leave. You cannot leave your personal team, and the last owner cannot leave.
- An owner can delete a team on the team settings page. Delete its monitors first. You cannot delete your personal team.
More than one team
You can own up to 10 teams. Use the team switcher in the top bar to change the current team. Every page shows the data of the current team only.
Two-factor authentication in a team
The members page shows how many members use two-factor authentication. Each person turns it on in their own account. See Account and sign-in security.