UptimeVanguard

Finance and HR

Is Xero down?

No, Xero reports no problems.

Operational

As reported on Xero's status page: "All Systems Operational".

Last checked
Source
Xero official status page

Open incident

Minor

UK: CIS - Error when verifying CIS contractors

Identified · started

HMRC have confirmed there are currently known issues with the CIS verification service and you can find more information on their website https://www.gov.uk/government/publications/construction-industry-scheme-service-availability-and-issues/construction-industry-scheme-cis-service-availability-and-issues

Read the update on Xero's status page

Incident history

Last 90 days, as reported by Xero
Incident Impact Started Duration
UK: MTD IT - Some customers receiving errors Minor 4 h 21 min
Global: Xero Mail - some customers may see bounced emails due to a third party issue No impact 31 h 0 min
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub Major 1 h 7 min
UK: HMRC connected services - MTD IT and MTD VAT Minor 14 h 32 min
Global: Xero - customers are experiencing issues across Xero Critical 1 h 1 min
Global: Xero - some customers may be experiencing intermittent errors in Xero. Minor 2 h 24 min
Global: Subscriptions - some customers are unable to purchase and management subscriptions Minor 37 min
Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. Major 25 min
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub Minor 4 min
Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub Minor under a minute
Degraded Performance: US Payroll (Powered by Gusto) Minor 2 h 53 min
Degraded Performance: US Payroll (Powered by Gusto) Minor 6 h 38 min
UK: HMRC connected services Minor 59 min
US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Critical 51 min
ATO services may be unavailable Major 26 min
Global : Xero apps unavailable on Apple App Store No impact 2 h 10 min
Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero No impact 58 min
UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) Minor 47 h 36 min
Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Major 6 h 24 min
Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Major 16 min
UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Minor 22 h 35 min
ATO services may be unavailable Major 4 h 5 min
AU: Customers are experiencing errors when using Activity Statement Prefill Minor 7 h 22 min
UK: MTD IT - Some customers receiving errors Minor 3 h 56 min
AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services. Major 2 h 27 min
UK: Tax - MTD and VAT unavailable Critical 3 h 49 min
Global: Invoice Emails - some invoice, quote and statement emails may be delayed Minor 3 h 24 min
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO Major 1 h 46 min
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO Major 2 h 18 min
UK: Tax - Errors and slowness with MTD ITSA and VAT Minor 2 h 28 min
AU: Batch Payments - some customers may be unable to process batch payments in Xero. Minor 17 min

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About this page

We read Xero's public status page every 5 minutes and show what Xero reports there. We do not test Xero ourselves. If Xero reports no problem but your site has trouble, check your own site with our website down checker.

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