UptimeVanguard

Finance and HR

Is Exact Online down?

Yes, Exact Online reports a problem: degraded performance.

Degraded performance

As reported on Exact Online's status page: "Minor Service Outage".

Last checked
Source
Exact Online official status page

Open incidents

Major

Exact Boekhoud Gemak & Exact Multivers Online - Not able to log in to Exact Boekhoud Gemak and Exact Multivers Online (NL)

Monitoring · started

A fix has been implemented and we are monitoring the results.

Read the update on Exact Online's status page
Minor

Exact Online – Foreign transactions are not always imported via the Exact PSD2 bank link for ING (NL/BE)

Identified · started

The issue has been identified and a fix is being implemented.

Read the update on Exact Online's status page
Minor

Exact Gripp – Error message when sending e-mails (NL/BE)

Monitoring · started

A fix has been implemented and we are monitoring the results.

Read the update on Exact Online's status page
Minor

Exact Online - SODA files are not being imported (BE)

Identified · started

The issue has been identified and we are working on implementing a fix.

Read the update on Exact Online's status page
Minor

Exact Reeleezee – Transactions not Imported via ING BoekhoudKoppeling (NL)

Identified · started

The issue has been identified and a fix is being implemented.

Read the update on Exact Online's status page

Incident history

Last 90 days, as reported by Exact Online
Incident Impact Started Duration
Exact Boekhoud Gemak & Exact Multivers Online - Not able to log in to Exact Boekhoud Gemak and Exact Multivers Online (NL) Minor 3 h 5 min
Exact Multivers/Exact Boekhoud Gemak - Transferring data through ODBC not possible (NL) Minor 4 h 1 min
Exact Boekhoud Gemak & Exact Multivers - No bank statements imported via ABN AMRO bank link (NL) Minor 46 h 36 min
Exact Online Fiscaal - Issues with declarations send to external portal (NL) Minor 42 h 47 min
Exact Online - Not able to authorize payment files via Rabobank PSD2 bank link (NL) Minor 2 days
Exact Online - Not able to upload files via other apps in the Exact Online app (NL) Minor 2 days
Exact Online Fiscaal & Jaarrekening - Scheduled Maintenance on the 14th of November (NL) Maintenance 5 days
Exact Online Jaarrekening – Not possible to upload an attachment in a “Werkprogramma” (NL) Minor 24 h 8 min
Exact Online Fiscaal - Issues with declarations send to external portal (NL) Minor 24 h 22 min
Exact Online - Scansys integration with Exact Online may be unavailable (NL/BE) Minor 5 days
Exact Online - ING 1.0 bank links do not retrieve statements (NL) Minor 2 days
Exact Online - Multiple processes are not completed (UK) Minor 4 h 17 min
Exact Online - Oops errors when working in Exact Online (Global) Minor 19 h 9 min
Exact Online - HTTP 503 during token request and token renewal (NL/BE) Minor 3 days
Exact Online Fiscaal & Jaarrekening - Error 404 when creating an e-mail template or opening an existing e-mail template (NL) Minor 42 h 55 min
Exact Officient - Not able to load data from Exact Officient in the partner portal (NL/BE) Minor 18 h 13 min
Exact Online - Not able to authorize payment files via Rabobank PSD2 bank link (NL) Minor 43 h 58 min
Exact Online Jaarrekening - Error message when creating and opening an annual report (NL) Minor 5 h 11 min
Exact Gripp - Google Drive integration does not work (NL/BE) Minor 5 h 20 min
Exact Online - Temporarily unavailable (Global) Minor 4 h 29 min
Exact Gripp - Purchase invoice PDF file missing (NL) Minor 18 h 21 min
All products - Not able to convert from an Exact Product to Exact Online (Global) Minor 23 h 20 min
Exact SRXP - Slow performance. Minor 51 min
Exact Online Developer - Not able to access developer license or register apps in the App Store (NL) Minor 11 days
Exact Gripp - Google drive integration is not working (NL/BE) Minor 27 h 43 min
Exact Online Jaarrekening – Error message when submitting an annual report (NL) Minor 7 days
Exact Gripp - Unable to process banktransactions (NL/BE) Minor 17 h 35 min
Exact Gripp - Unable to create exports (NL/BE) Minor 2 h 26 min
Security precaution: Exact Gripp temporarily unavailable (NL/BE) Minor 2 days
Exact Gripp - Unable to save quotes, invoices and orders (NL) Minor 1 h 58 min
Exact Bouw - Performance issues in Exact Bouw (NL/BE) Minor 2 h 24 min
Exact Online Fiscaal & Jaarrekening - Annual reports and tax returns not submitted after "Geforceerd goedgekeurd - Portaal" (NL) Minor 4 days
Exact Online - Delay in e-mail delivery (Global) Minor 22 h 7 min
Security precaution: Exact Gripp temporarily unavailable (NL/BE) Minor 23 h 42 min
Security precaution: Exact Officient temporarily unavailable (NL/BE) Critical 18 h 21 min
Security precaution: Exact SRXP temporarily unavailable (Global) Critical 31 h 11 min
Security precaution: Exact Winbooks Connect temporarily unavailable (BE) Minor 19 h 0 min
Security precaution: Exact Online Bouw temporarily unavailable (NL/BE) Critical 7 h 9 min
Exact Globe+ - Order confirmations, fulfillments and receipts are none responsive. Minor 4 days
Exact Online - Error 'Bad request - Request Too Long' in various pages (NL) Minor 2 days
Exact Online and Exact Reeleezee – No statements imported via Exact PSD2 bank link for ING since October 15th (NL) Minor 22 days
Exact Globe+ - Rabobank-link bankstatement import does not contain transactions from around midnight. Minor 12 days
Exact Online - Oops error when opening the Bank links monitor (NL) Minor 7 days
Exact Multivers/Exact Boekhoud Gemak - Delay in bank statements from Rabo Boekhoudkoppeling (NL) Minor 12 days
Exact Online - Invalid error when creating or renewing Rabobank PSD2 bank link (NL) Minor 36 days
Exact Synergy - Word pop-up blocked in 64-bit (Global) Minor 58 days

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About this page

We read Exact Online's public status page every 5 minutes and show what Exact Online reports there. We do not test Exact Online ourselves. If Exact Online reports no problem but your site has trouble, check your own site with our website down checker.

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