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Messaging and email

Is Vonage down?

No, Vonage reports no problems.

Operational

As reported on Vonage's status page: "All Systems Operational".

Last checked

Open incident

Minor

France SMS - Delivery degradation affecting a subset of LVNs towards France networks

Identified · started

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Read the update on Vonage's status page

Incident history

Last 90 days, as reported by Vonage
Incident Impact Started Duration
Nigeria SMS - Delivery Degradation towards MTN network Minor 2 h 19 min
France SMS - Delivery Degradation towards Lebara France Minor 5 h 44 min
Issues Impacting WhatsApp API Minor 4 h 1 min
Vonage API Help Center - Ticket Email Degradation Minor 11 h 47 min
France SMS - Delivery Degradation towards Lebara France Minor 9 h 40 min
Austria SMS - Delivery Degradation affecting A1 Telekom and Hutchison Drei Austria Minor 3 h 25 min
Slovakia SMS - Delivery Degradation towards Orange Minor 5 h 43 min
France SMS - Delivery Degradation towards Lebara France Minor 2 h 35 min
USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator Minor 3 h 25 min
USA MMS - Delivery latency affecting MMS messages affecting multiple networks Minor 16 h 11 min
Issue with Spain Movistar RCS Delivery Minor 19 h 14 min
Issue with WhatsApp onboarding Minor 4 h 49 min
Service issue in Voice platform Minor 3 h 31 min
France SMS - Delivery Degradation towards Bouygues Telecom Minor 1 h 19 min
France Silent Authentication - Service degradation affecting Bouygues Telecom networks Minor 2 h 22 min
Israel SMS - Delivery degradation affecting domestic traffic for Partner, Cellcom & Pelephone networks Minor 1 h 48 min
Indonesia SMS - Delivery Degradation of Domestic Brands towards network PT XL Axiata Tbk and Smartfren Minor 2 h 38 min
France SMS - Delivery Degradation towards Bouygues Telecom Minor 11 h 52 min
Philippines SMS - Delivery Degradation towards Globe Telecom Minor 14 h 41 min
DE and CR SMS - Delivery degradation affecting a subset of LVNs towards Germany and Costa Rica networks Minor 22 h 56 min
USA SMS- Delivery degradation affecting SMS 10DLC/SC traffic towards multiple operators Minor 25 h 30 min
Dominican Republic SMS - Delivery Degradation towards Claro network Minor 1 h 54 min
France SMS - Delivery degradation affecting SMS towards Orange France Minor 2 h 6 min
Czech Republic SMS - Delivery Degradation towards T-Mobile Network Minor 4 h 3 min
Vonage Video Degradation No impact under a minute
UK SMS - Delivery degradation of SMS traffic towards O2 UK Network Minor 6 h 3 min
France SMS - Delivery degradation affecting SMS towards Orange France Minor 1 h 43 min
France SMS - Delivery degradation affecting SMS towards Orange France Minor 2 h 34 min
USA MMS - Delivery latency affecting MMS messages affecting multiple networks Minor 34 h 37 min
USA MMS - Delivery Degradation affecting MMS traffic for AT&T network Minor 10 h 17 min
USA SMS - Delivery degradation affecting 10DLC traffic towards AT&T operator Minor 2 h 18 min
USA MMS - Delivery Degradation affecting MMS traffic for GCI Communication network Minor 17 h 51 min
France SMS - Delivery degradation affecting SMS towards Orange France Maintenance 5 h 9 min
Service Issues: Issues impacting WhatsApp Number Onboarding Minor 31 h 51 min
Verify V2 Silent Auth Issue Minor 6 h 22 min
Philippines SMS - Delivery Degradation towards Globe Telecom Minor 44 min
France Silent Authentication - Service degradation affecting the Orange France, SFR & Bouygues Telecom networks Minor 6 h 47 min
France SMS - Delivery degradation affecting SMS towards Orange France Minor 17 h 7 min
Netherlands Silent Authentication - Service degradation affecting KPN network Minor 18 h 19 min
Norway Voice - Degradation towards all network affecting Long Virtual Numbers Minor 12 h 25 min
USA SMS/MMS - Delivery degradation affecting SMS and MMS traffic towards AT&T operator Minor 1 h 39 min
Ghana SMS - Delivery degradation towards MTN network Minor 2 h 7 min
France SMS - Delivery degradation affecting registered SMS towards Orange network Minor 3 h 20 min
Belgium SMS - Delivery degradation towards Orange Belgium Minor 5 h 36 min
Indonesia Voice - Degradation towards Indosat network No impact under a minute
USA MMS - Delivery degradation affecting MMS traffic towards C-Spire operator Minor 8 days
USA MMS - Delivery Degradation affecting MMS traffic for AT&T network Minor 12 h 8 min
Sweden Voice - Degradation towards all network affecting Long Virtual Numbers Minor 8 days
China SMS - Delivery degradation of Pre-Registered brands Minor 34 days

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