UptimeVanguard

Messaging and email

Is SendGrid down?

Yes, SendGrid reports a problem: degraded performance.

Degraded performance

As reported on SendGrid's status page: "Partially Degraded Service".

Last checked

Open incidents

Minor

SMS Delivery Delays from Twilio to Altan Redes Mexico

Identified · started

Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Minor

SMS Delivery Delays from Twilio to MTN Nigeria

Monitoring · started

We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Minor

SMS Delivery Delays from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil

Identified · started

Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Maintenance

Russia SMS Carrier Maintenance - Tinkoff Mobile

In progress · started

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the update on SendGrid's status page
Maintenance

Russia SMS Carrier Maintenance - Sberbank Mobile

In progress · started

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the update on SendGrid's status page
Minor

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

Monitoring · started

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Minor

SMS Delivery Receipt Failures from Twilio to Claro Costa Rica

Identified · started

Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 16 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Minor

Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers

Identified · started

Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Maintenance

Italy Account Security Carrier Partner Maintenance - Wind Tre

In progress · started

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the update on SendGrid's status page
Minor

SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile

Identified · started

Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Long Codes to network subscribers on multiple networks in Chile. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

Read the update on SendGrid's status page
Maintenance

Russia SMS Carrier Maintenance - Tele2

In progress · started

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the update on SendGrid's status page
Minor

Voice Call Failures from a Subset of Twilio Phone Numbers to the Philippines

Identified · started

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Read the update on SendGrid's status page

Incident history

Last 90 days, as reported by SendGrid
Incident Impact Started Duration
SMS Delivery Delays from Twilio to Orange Mali Minor 4 h 23 min
SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telenor Pakistan Minor 9 h 5 min
Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Colombia, Mexico, Chile, and Costa Rica Minor 21 h 36 min
Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in United Kingdom Minor 5 h 11 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India Minor 48 min
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India Minor 3 h 12 min
Elastic SIP Trunking Voice Call Issues Minor 28 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States Minor 30 min
SMS Delivery Delays and Failures from Twilio to Brisanet Brazil Minor 6 h 40 min
Twilio Email Send API Message Delivery Delays to Microsoft Inboxes Minor 34 h 9 min
SMS Delivery Receipt Delays from Twilio to Claro Colombia Minor 5 h 34 min
SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France Minor 8 h 41 min
SMS Delivery Delays from Twilio to Virgin Mobile Colombia Minor 5 h 14 min
SMS Delivery Delays from Twilio to Telenor Pakistan Minor 5 h 7 min
MMS Delivery Failures from Twilio to GCI United States Minor 4 min
SMS Delivery Failures from Twilio 10DLC to AT&T United States Minor 4 h 4 min
SMS Delivery Failures from Twilio to Orange Sierra Leone Minor 36 h 32 min
SMS Delivery Failures From Long Code Numbers to AT&T in the US Minor 1 h 19 min
SMS Delivery Delays from Twilio to MTS Kazakhstan Minor 14 h 6 min
SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan Minor 11 h 20 min
MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States Minor 16 h 30 min
SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan Minor 7 h 24 min
Voice Call Failures in JP1 Minor 3 h 51 min
SMS Delivery Failures from Twilio to Turkcell Turkey Minor 3 h 55 min
Retroactive Incident Impacting Twilio Usage APIs No impact under a minute
Issue resolved Minor 1 h 44 min
SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela Minor 3 h 26 min
Gateway API (Lookup API) Failure Increase on Verizon in United States Minor 10 h 23 min
WhatsApp Business API Message Send Failures Minor 16 h 29 min
Voice Call Failures from a Subset of Twilio Phone Numbers to Chile Minor 19 h 20 min
Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom Minor 5 h 19 min
SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy Minor 3 h 14 min
SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom Minor 3 h 26 min
SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France Minor 13 h 32 min
SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes Minor 8 h 41 min
SMS Delivery Failures from Twilio to ETL Laos Minor 16 h 9 min
SMS Delivery Failures from Twilio to MTN Nigeria Minor 6 h 1 min
Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada Minor 14 h 13 min
SMS Delivery Receipt Delays from Twilio to Globe Philippines Minor 13 h 17 min
SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States Minor 21 h 36 min
SMS Delivery Delays from Twilio to Multiple Networks in India Minor 3 h 39 min
SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand Minor 2 days
Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina Minor 33 h 21 min
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand Minor 27 days

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