UptimeVanguard

Cloud and hosting

Is Scaleway down?

Yes, Scaleway reports a problem: degraded performance.

Degraded performance

As reported on Scaleway's status page: "Minor Service Outage".

Last checked
Source
Scaleway official status page

Open incidents

Minor

[VPS] - Paris - servers stuck in maintenance

Investigating · started

Some VPS instances are currently stuck in the “vps.states.maintenance” status. We are currently investigating the issue.

Read the update on Scaleway's status page
Minor

[Transactional Email] - world - Delayed email delivery to Microsoft domains (Outlook/Hotmail)

Monitoring · started

We have reopened email delivery to Microsoft. The signals are positive so far, and our team is continuing to monitor the situation

Read the update on Scaleway's status page
Minor

[ElasticMetal] - [world] - The private_network option is not working as expected in the Terraform provider.

Monitoring · started

A breaking change has been introduced in the Baremetal API, affecting Elastic Metal offers that include a Private Network option in 10Gbps or 25Gbps. The option IDs and names have changed, which breaks Terraform configurations referencing the previous hardcoded option_id or the old option name Private Network. Affected customers must: 1. Update the Scaleway Terraform provider to v2.92.1 (https:/...

Read the update on Scaleway's status page
Major

[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time

Monitoring · started

The situation should now be back to normal.

Read the update on Scaleway's status page
Minor

[Support] Delays in ticket processing

Identified · started

En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may t...

Read the update on Scaleway's status page
Minor

[Support] Call Handling Delays

Identified · started

Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter...

Read the update on Scaleway's status page
Critical

P2 - [WEBHOSTING] - PHP Emergency maintenance

Identified · started

[Update] Security Maintenance – Web Hosting Services Classic Shared Hosting / Mutu (Back online): Patched PHP versions (5.6, 7.0, 7.1, 7.2 and 7.3) have been fully deployed across all Classic shared hosting environments, and maintenance mode has been lifted. Websites are back online, except PHP 4 which remains in maintenance. Current behavior per PHP version: -PHP 7.x: websites are served norm...

Read the update on Scaleway's status page
Maintenance

[DEDIRACK][DC1] Changes to access control during building works

In progress · started

Scheduled maintenance is still in progress. Work is scheduled to be completed on the date indicated (15/11)

Read the update on Scaleway's status page

Incident history

Last 90 days, as reported by Scaleway
Incident Impact Started Duration
[Network] [DC3]- Room S45 rack D14 - Public switch reboot Minor 18 h 52 min
[Containers/Functions] - [fr-par] - private endpoints might not be available Minor 3 h 7 min
[Generative-Apis] [fr-par] - mistral-small-3.2-24b-instruct-2506 outage Minor 1 min
[WEBHOSTING] [fr-par] pf-1010.whm.fr-par.scw.cloud No impact 47 min
[DC3] Interlink Router device at dc3 lost the connexion with the Interlink Route Reflector No impact 45 min
[DOMAIN - DNS] - ns0.online.net and ns0.dom.scw.cloud down No impact 13 min
[COCKPIT] - it-mil - data write/read path KO No impact under a minute
[COCKPIT] - fr-par - Grafana access issues Minor 20 h 56 min
[Dedibox VPS] - VPS provisioning failed Minor 2 days
[Network infrastructure] - AMS1 ; Room H6 Rack 50 - RPN Switch down Minor 38 min
[Block Storage] - fr-par-1 - Write latency increase due to background operations Minor 4 h 6 min
[DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D Minor 3 days
[DC3] Switch issues in room 4-4 rack B14 / B15 Minor 3 days
[Transactionnal Email] - Delivering Issue Minor 3 h 6 min
[Serverless Functions/Containers] - [nl-ams] - Connectivity issues Minor 4 h 29 min
Cockpit (pl-waw) Traces ingestion is degraded Minor 2 h 38 min
[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachable Minor 4 h 10 min
[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped Minor 7 days
[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10 Minor 2 h 23 min
[BILLING] - Billing consumptions in November are not up-to-date No impact 17 h 12 min
[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52 Minor 2 h 18 min
[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable. No impact under a minute
[Container Registry] - FR-PAR - API unreacheable upstream request timeout. Minor under a minute
[fr-par] [Serverless SQL DB] Backups will be suspended on Friday and Saturday nights Minor 3 days
[NL-AMS] - [Serverless Containers] - 20% of client requests failed with HTTP 503 errors Minor under a minute
[fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster Minor 7 days
[fr-par] [Serverless SQL DB] All SQL databases are unavailable Major 24 h 54 min
[TEM] - TEM IP address blacklist Minor 14 min
[WEBHOSTING] - PF-13 issue Minor 19 h 35 min
[Managed database] - [AMS] - New instances can't be provisioning No impact 1 min
[Serverless Containers] [it-mil] impossible to create Serverless Containers Minor 4 min
[Generative APIs] - GLM-5.3 model unavailability Minor 47 h 46 min
[GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts Minor 10 days
Kapsule] - [fr-par] Nodes may fail to spawn due to a missing node image Minor 2 days
[Generative API's] - Deepseek-v4.1-flash timeouts No impact under a minute
[BookMyName] PHP emergency migration — multiple service regressions Minor 3 days
[COCKPIT] - fr-par - SCW logs latency / partial drop in ingestion Minor 5 min
[Serverless Functions][fr-par/nl-ams/pl-waw] Security updates applied to PHP and Node.js runtimes Minor 51 min
AMSDC1 / Room 6 / Rack 6.12.78 - RPN switch unreachable No impact 21 h 46 min
[Generative API] - [global] - GLM-5.3 timeouts Minor 16 days
Degraded Performances on it-mil APIs Minor 17 days
[Support] Delays in ticket processing Minor 17 days
[Support] Call Handling Delays Minor 17 days
[Container Registry] Increase in 5xx errors on fr-par Container Registry Minor 14 days

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About this page

We read Scaleway's public status page every 5 minutes and show what Scaleway reports there. We do not test Scaleway ourselves. If Scaleway reports no problem but your site has trouble, check your own site with our website down checker.

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