UptimeVanguard

E-commerce

Is BigCommerce down?

No, BigCommerce reports no problems.

Operational

As reported on BigCommerce's status page: "All Systems Operational".

Last checked
Source
BigCommerce official status page

Incident history

Last 90 days, as reported by BigCommerce
Incident Impact Started Duration
Some products are not searchable in Storefront No impact 1 h 52 min
High Rate of Cloudflare Challenge Pages Minor 43 h 18 min
Degraded search availability across the platform Minor 1 h 6 min
Bolt payments are currently failing Major 2 h 12 min
Some Android shoppers on headless storefronts may be unable to reach checkout Major 2 h 11 min
Search availability reduced and latency increased Minor 3 h 12 min
Delays in Real-Time Event Processing No impact 14 min
Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores Minor 7 h 33 min
Search Indexing Delays Affecting a Subset of US Stores Minor 1 h 10 min
Delayed product updates in storefront search Minor under a minute
Delayed Data in Analytics Reports No impact 1 h 29 min
Some storefront searches returning incomplete results Minor 1 h 29 min
Storefront Search Stability Issues for Subset of US Stores Minor 33 min
Storefront Search Stability Issues for Subset of US Stores Minor 29 min
Аn issue with Management API requests to add products to carts Minor 59 min
Slow response times on some requests Minor 42 min
Storefront Search Issues Minor 1 min
QuickBooks Payments stores cannot transact Major 3 h 40 min
Search is returning server errors for a subset of stores Minor 2 h 30 min
Intermittent Availability Issues in Australia Minor 3 h 12 min
Search is degraded on a subset of stores No impact under a minute
Partial search unavailability Minor 41 min
Partial search unavailability Minor 1 h 34 min
Inaccurate product stock on category pages Major 2 h 57 min
Webhooks Delay Minor 1 h 6 min
Contact Center System Outage Critical 6 h 27 min
Unable to export Catalog using Modern Import/Export Major 1 h 5 min
Delayed email delivery to Microsoft-hosted inboxes Minor 3 h 24 min
Search document updates delays in Control Panel and Storefront experience No impact 2 h 23 min
Search document updates delays in Control Panel experience. Minor 29 min
B2B Ninja experiencing degradation in quote functionality No impact 5 h 47 min
B2B Ninja Add-To-Quote On Storefront Product Page timeouts Minor 1 h 36 min
Single Sign-On (Microsoft) login issue for subset of stores Major 29 min
Intermittent Availability Issues for Australian-hosted stores Minor 25 min

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About this page

We read BigCommerce's public status page every 5 minutes and show what BigCommerce reports there. We do not test BigCommerce ourselves. If BigCommerce reports no problem but your site has trouble, check your own site with our website down checker.

Other e-commerce services: EasyPost, Sendcloud, Shippo, Shopify